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We Sleep Better Doing Business Our Way
We are not a company who simply donates, but one that builds partnerships with organizations in our community that align with our brand values. As we continue to grow, we are excited to expand our mission of donating mattresses to those in need within our community. We believe everyone deserves a good night of sleep, so donations are granted to organizations who support the fight to end homelessness as well as Firehouses in communities where we work and live. At this time, Tuft & Needle does not provide in-kind donations for community events and we do not sponsor events with cash donations. If you are a nonprofit organization that fits with our mission, we welcome your request for product donation, and while we strive to help support the community in many ways, please note that due to the number of requests we receive, we are simply unable to accommodate all requests. Request form will be open according to the following schedule and requestors will be notified either way, within the first 2 weeks of each quarter.
Donations Requests for:
Quarter 1 2020 : Request Form open 12/1-12/31
Quarter 2 2020 : Request Form open 3/1-3/31
Quarter 3 2020 : Request Form open 6/1-6/30
Quarter 4 2020 : Request Form open 9/1-9/30
Tuft & Needle Returns Network - New Application
Thank you!
Your message has been delivered to our customer service team.
Expect a response within 5 business days.
Thank you for your interest in the Tuft & Needle Returns Network. When customers return their
mattress, we partner with charities to accept their gently used
mattress as a donation - our way of helping nonprofits provide a good night's sleep to those in need.
To apply for this network, fill out your organization's information below and we'll be in touch!
Application - School Fundraising Program
Thank you!
Your message has been delivered to our customer service team. Expect a response within 5 business days.
A fundraiser where selling less means making more. We'll give you a link - parents buy a mattress, your school earns 25%!
To apply for the program, please fill out the information below to let us know about your school and PTA.
We typically process applications within 3-5 business days and will follow up with an email and your purchasing link, once you're approved!
2020 Charity Donation Request Q1 2020
We Sleep Better Doing Business Our Way
We are not a company who simply donates, but one that builds partnerships with organizations in our community that align with our brand values.
As we continue to grow, we are excited to expand our mission of donating mattresses to those in need within our community. We believe everyone deserves a good night of sleep, so donations are granted to organizations who support the fight to end homelessness as well as Firehouses in communities where we work and live.
** At this time, Tuft & Needle does not provide in-kind donations for community events and we do not sponsor events with cash donations. **
If you are a nonprofit organization that fits with our mission, we welcome your request for product donation, and while we strive to help support the community in many ways, please note that due to the number of requests we receive, we are simply unable to accommodate all requests.
When writing your application and deciding on quantity requested for the quarter - note: you don't have to have them all delivered up front - and if you aren't sure how many you'll need, do an estimate in your request application and then if you're approved, we'll work with you on a case by case basis, up to the amount you were approved for.
Request form will be open according to the following schedule and requestors will be notified either way, within the first 2 weeks of each quarter.
Donations Requests for:
Quarter 1 2020 : Request Form open 12/1-12/31
Quarter 2 2020 : Request Form open 3/1-3/31
Quarter 3 2020 : Request Form open 6/1-6/30
Quarter 4 2020 : Request Form open 9/1-9/30
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Tuft & Needle started a revolution by turning the focus to the customer with always-honest pricing, and insistence on high-quality products, and excellent customer service.
With two sleepers in mind, we designed the Mint Mattress with an extra layer of patented T&N Adaptive® foam technology and reinforced support edges. These provide personalized softness, support, and heat regulation for a deep, restful sleep. Infused with cooling ceramic gel and 30% more heat-conducting graphite than our T&N Original Mattress, the Mint offers optimal sleeping temperature throughout the night.
The addition of heat-absorbing graphite is designed to conduct heat through the bed, away from you.
Cooling Gel Beads
When pressure is applied to the ceramic cooling gel beads in our second layer, they stack on top of each other and create a unique cushioning support.
Plush-Knit Fabric
We designed a thick, cozy knit cover that remains breathable and includes HeiQ NPJ03 to protect your mattress from odor-causing bacteria that can affect its lifespan.
T&N Adaptive® Foam
Invented with the help of top American chemists, our foam is durable, breathable, and the perfect amount of give.
Care
- Spot clean with cool or tepid water and mild detergent.
Our products ship free*, directly to your doorstep compressed, vacuum-sealed, and packed in a conveniently-sized box. Most of the time, our products ship between 1-7 business days.
*Additional fees may apply in remote postal codes.
Warranty
We have made a product that we believe in so much that we offer the easiest warranty we could come up with.
We offer a 10-year limited warranty that covers manufacturing and workmanship defects in the product. It includes things like sagging, or body impressions that are greater than 3/4 of an inch. It’s also going to cover any material breakdown of the foam that causes it to split, crack, or deteriorate in any other way. The cover is also included in the warranty. So if you notice any undone stitching or if the zipper breaks, we’re here to help you out.
If you do notice any of these things, simply reach out to us at help@tuftandneedle.ca or 877-496-7151. We’ll work with you to figure out the problem, and make it right.
Returns
All of our products come with a hassle-free return process. If our mattress isn’t meeting your expectations, simply reach out to us at help@tuftandneedle.ca or 877-496-7151.
The entirety of the T&N Original received the UL GREENGUARD GOLD certification, signifying that our product satisfied the strictest chemical emissions standards tested for by UL Environment, a unit of Underwriters Laboratories, a global safety-consulting and certification company.
We test for off-gassing, and this certification demonstrates that we’ve held ourselves to the highest standards in the business. There’s a reason why we’re the obvious choice.
Intertek’s Clean Air Certification
T&N Original has been awarded Intertek’s Clean Air Certification which tests and certifies products specifically for indoor air quality compliance to LEED EQ Low-Emitting Materials credit.
Basically, it measures the long-term air quality surrounding the mattress itself, so you know you can rest easy.
CertiPUR-US®
T&N Original has passed the strict regulations of CertiPUR-US®, which found that our foam is low in volatile organic compounds (VOCs) emissions for indoor air quality. Additionally, the CertiPUR-US® certification means that our foam tested free of known harmful chemicals, including ozone depleters, carcinogens, and PBDEs.
Simply put, this certification ensures that your mattress is free of any harmful chemicals.
Parent Tested Parent Approved Seal of Approval™
The PTPA approval process includes real-life testing by actual consumers of products in the context of their daily lives. These consumer reviews of the tested products determine whether they get approved and are published for other customers to find during their own research.
Today’s Parent Approved
Today’s Parent Approved is a product testing program that looks at a range of products in categories most important to parents and then determines which are the best based on quality, ease of use and value. They then publish the reviews for parents to do their own research.
Do the Tuft & Needle mattresses require a box spring?
No, a box spring is not required if your current setup provides enough even support. You do not need to replace your current box spring if it is still in great shape.
The mattress needs to be supported at all times, so platform frames, slatted frames, bunky boards, and even adjustable frames will support our mattress without requiring a box spring. The space between individual slats should be fewer than 5” for the right support.
How firm is the Mint?
Medium firm, but softer than the T&N Original. The Mint Mattress is optimized for side-sleepers and is slightly more plush for added pressure relief.
How do the three layers in the Mint compare to the two layers in the T&N Original?
The T&N Original has two layers for the ideal combination of comfort and support. The top layer of the Mint is softer than that of the T&N Original, but with a firmer bottom layer for added edge support. The Mint also has a middle transitional layer to keep you from "bottoming out."
Certifies that flexible polyurethane foam used in home furnishings is free from ozone
depleters, dangerous flame retardants, heavy metals including mercury and lead, formaldehyde, phthalates
regulated by the Consumer Product Safety Commission, and made with low VOC (volatile organic compound)
emissions for indoor air quality.
GREENGUARD Gold Certification
Is designed to define low-emitting materials suitable for environments where
people, particularly children and sensitive adults, spend extended periods of time, in particular homes,
schools, and healthcare facilities.
Intertek’s Clean Air Certification
T&N Original has been awarded Intertek’s Clean Air Certification which tests and certifies products
specifically for indoor air quality compliance to LEED EQ Low-Emitting Materials credit.
*Information gathered from the respective product websites as of 12/08/2020 and BBB.org as of 06/01/2020.
Finally, couples can agree on a mattress.
We built the Mint Mattress with two sleepers in mind.
Restful Comfort
We added a third layer, the Mint layer, to reduce motion transfer and provide additional pressure relief and softness.
Progressive Support
Reinforced edges provide support for edge-of-bed sleepers and make it easier to get in and out of bed without disturbing your partner.
Luxurious, Cooling Comfort
With two layers of T&N Adaptive® foam, the Mint provides personalized softness, support, and heat regulation with cooling ceramic gel and 30% more heat-conducting graphite than our T&N Original Mattress.
Versatility
Made to work for you and your bedroom, we designed the Mint to work with most bed frames and foundations including: box springs, traditional frames, slatted frames, platform frames, bunky boards, and adjustable frames.
Restful Comfort
We added a third layer, the Mint layer, to reduce motion transfer and provide additional pressure relief and softness.
Progressive Support
Reinforced edges provide support for edge-of-bed sleepers and make it easier to get in and out of bed without disturbing your partner.
Luxurious, Cooling Comfort
With two layers of T&N Adaptive® foam, the Mint provides personalized softness, support, and heat regulation with cooling ceramic gel and 30% more heat-conducting graphite than our T&N Original Mattress.
Versatility
Made to work for you and your bedroom, we designed the Mint to work with most bed frames and foundations including: box springs, traditional frames, slatted frames, platform frames, bunky boards, and adjustable frames.
1
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5
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The Mint is crafted with two sleepers in mind and extra features for a truly elevated sleep.
1. Comfy
Mint layer for additional pressure relief and softness.
2. Adaptive
Our open-cell foam is super responsive.
3. Heat-trapping
Cooling ceramic gel keeps heat away from your body.
4. Heat-wicking
30% more graphite pulls body heat away.
5. Progressive Support
Support edges make getting in and out of bed easier.
6. Long-lasting
Cover protects your mattress from microbes.
1. Comfy
Mint layer for additional pressure relief and softness.
2. Adaptive
Our open-cell foam is super responsive.
3. Heat-trapping
Cooling ceramic gel keeps heat away from your body.
4. Heat-wicking
30% more graphite pulls body heat away.
5. Progressive Support
Support edges make getting in and out of bed easier.
6. Long-lasting
Cover protects your mattress from microbes.
The Mint is crafted with two sleepers in mind and extra features for a truly elevated sleep.
1
2
1. Comfy
Mint layer for additional pressure relief and softness.
2. Adaptive
Our open-cell foam is super responsive.
3
4
3. Heat-trapping
Cooling ceramic gel keeps heat away from your body.
4. Heat-wicking
30% more graphite pulls body heat away.
5
6
5. Progressive Support
Support edges make getting in and out of bed easier.
6. Long-lasting
Cover protects your mattress from microbes.
Our promise to you.
We disrupted a $15 billion industry armed with two things: an amazing product and an incredible customer experience. Today, we continue to make thoughtfully-designed products to make sleep a priority for our customers so they Wake Up Better™.
We believe your experience is of the utmost importance, which is why you can always rely on the Tuft & Needle Promise.
Home priorities, make every space as comf and coze as possible. Solution,
@tuftandneedle mattresses
in every room…
charleskoh_
Reach for the stars 🌠. Nothing better than hanging out with @mackenzie.zara on my
@tuftandneedle
Pouch. The T&N adaptive foam is so squishy and comfortable…
parohome
Am I the only one that thinks designing other people's spaces is relatively easy, but
then find
yourself stumped when it comes to your own home? 😜😅
saraparsons
Stella’s making her bed, Ava’s “helping”. We’re all a little jealous Stella has
gotten all the
@tuftandneedle stuff, like these new sheets to go on top of her T&N mattress
caitpoli
@tuftandneedle: perfect for work or play! ✨ Also shout out to @postwrestlingofficial
for my awesome
stickers! You guys are the best! | #tuftandneedle
cainite_
Lazy mornings with Miso. This thick charcoal-knitted cover got us so comfy!
@tuftandneedle
#wakeupbetter
julesdenby
The best seat in the house just got an upgrade! You guys know how much I love my
@tuftandneedle
mattress, but did you know they make sheets too? So. Cozy…
carlaypage
After 12 hours of traveling, all I want and need is to jump into my @tuftandneedle
Mint mattress
and their sheets…
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